Load balancing the Hyland IdP and REST API servers

[Ryan_Wakefield]

So I know about the load balancing white paper that outlines how to setup load balancing between Application and Web servers. However, with the new Hyland IdP and REST API servers, there isn't much documentation out there on this in regards to recommended settings at the load balancer level. I know the Hyland IdP MRG has a load balancing section, but it talks about the IdP server specifically, not the load balancer itself.

So I am hoping to get some details (and suggest that the load balancing white paper get updated) with the recommended settings at the load balancer level. (i.e. persistance, cookies, etc.)

Can someone from Hyland please help with this answer?

Thanks.

[AdamShaneHyland · Accepted solution]

Hi Ryan.

At this time, the API Server requires a load balancer sticky session (either IP or Cookie based) to make sure that traffic is routed to the same server which granted the OnBase Core session.  This is the same configuration as the AppServer meaning all of the same load balancer methodologies apply.

Best wishes.

[Ryan_Wakefield]

Thank you Adam. If I may suggest that this be added to the load balancing documentation? It would be nice to have there. 🙂

[Bria_Lubiens]

Hey Ryan,

Thanks, I will give that other version a try!