Invalid username or password - Unity Client

[Seth_Yantiss]

Hello,

I am in the process of upgrading my OnBase system to version 12 from version 10.  I am also in the process of evaluating the Unity Client. 

When I open the Unity client, I get a pop-up error that states "Invalid username or password. Please ensure your credentials are correct and try again."

On the server, Diagnostics Console states "Authentication Failed for user '[username]' on Datasource '[datasource]'".

When I click okay to the message in the client window and re-enter my same password (we're AD Integrated, so the account and domain are already set to the same as what I used to log-into my PC), it logs in just fine, as if there was no problem at all.

Specifics:
Unity Version 12.0.1.77 with matching core version
IIS AppServer set with Anonymous turned off. 
Service account in running the APP Pool.

Any ideas about the direction to travel?

Thanks,
Seth

[Bruce_Jackson1]

in your web.config for you app server, check the connection string. This actually bit us not too long ago also.

[Seth_Yantiss]

Thanks Bruce,

The post was too long?  not sure what you meant here.

I found the solution...   The APPServer that I was using was using had Anonymous access enabled.  I created a new APPServer web site that doesn't allow anonymous access...  The unity client login error went away.

Seth