11-09-2012 06:21 AM
Where can I see my internal onbase mail that I have sent? Like a Sent Items folder.
Need for verification and tracking purposes...
11-09-2012 07:08 AM
Unless it can be queried from the database, I don't think you can see internal OnBase mail that was sent. If you are sending an internal mail message that included a document being attached, you can run a document history transaction log for "Mailed a document."
01-03-2013 04:19 PM
My user ID has ‘internal email’ privilege assigned and I was able to send an internal email successfully by using the send to internal user function key. I set up my startup option to display the ‘Mail’ but I did not receive the internal email I sent it to myself. What’s missing? where should i look for this mail?
01-07-2013 07:10 AM
Hello Radha,
You may need to refresh your Internal Mailbox in order to see the message that was sent. Open your Internal Mailbox | Select Internal Mail | Right-Click in the Mail Messages section | Click Refresh.
I would recommend contacting your first line of support if you are having issues viewing messages that were sent to your internal mailbox.
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