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Hyland IdP Cannot Log in As Manager

Andy_Ross
Champ in-the-making
Champ in-the-making

Trying to login to identityprovider/admin as MANAGER (onbase logon) and get Invalid username or password.

 

Diagnostic Console shows:

Response Message: "{"type":null,"title":"Internal Server Error","status":500,"detail":"Attempting to access an invalid datasource [onbsetst].","instance":null}".

 

Where do I need to look to track down the invalid datasource?  Connections to my Oracle database are in numerous locations, which one would be related to this logon operation?

 

Also, I saw a mention of OnBase University in a similar post.  Is there a course offered that goes through the setup and configuration of Hyland IdP?

 

Thanks.

10 REPLIES 10

Nathaniel_Call2
Champ on-the-rise
Champ on-the-rise

What version of IdP are you using.

I am using 3.1.1

AdamShaneHyland
Employee
Employee

Hi @Andy Ross ,

 

Can you confirm that your tenant matches your datasource?  It appears to be a typo (e.g. onbsetst).

 

Take care.

My datasource is onbsetst (not a typo).

Where do I find the location that has my tenant name?

Did I read correctly that the tenant name has to be exactly the same as the datasource name?

Thanks again.