11-14-2017 10:21 AM
When attempting to get a licence upgrade code, I pasted my code to upgrade and in the Response code section, I got the following message instead:
Due to product adoption restrictions, a response code cannot be issued. Please contact tech support to obtain a challenge code response.
11-14-2017 10:22 AM
The issue was I was pasting a certificate/license upgrade code into the Database upgrade code box. Using the Certificate upgrade code page instead worked!
11-14-2017 10:22 AM
The issue was I was pasting a certificate/license upgrade code into the Database upgrade code box. Using the Certificate upgrade code page instead worked!
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