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Discrepancies between Third party compatibility list and the documentation portal for servers specs

Nicole_Combs
Confirmed Champ
Confirmed Champ

When looking at the Third party compatibility list  and the Technical Overview for new installation and Upgrades on the Documentation portal there are discrepancies on the supported databases and Operating Systems.

In the overview 

https://support.hyland.com/r/OnBase/Technical-Requirements-Overview-for-New-Installations-and-Upgrad...

it states for 23.1 

The following versions of Microsoft SQL Server™ are supported:

  • Microsoft SQL Server 2014 (all service packs)

  • Microsoft SQL Server 2016 (all service packs)

  • Microsoft SQL Server 2017

  • Microsoft SQL Server 2019

  • Microsoft SQL Server 2022

However the third party compatibility list states

Microsoft SQL Server 2014 SP3CompatibleDatabases14Foundation 22.1
Microsoft SQL Server 2016CompatibleDatabases16.0.2.72Foundation 22.1
Microsoft SQL Server 2017 on LinuxCompatibleDatabases18Foundation 22.1
Microsoft SQL Server 2017 on WindowsCompatibleDatabases17 SP1Foundation 23.1
Microsoft SQL Server 2019CompatibleDatabasesFoundation EP3Foundation 23.1
Microsoft SQL Server 2022CompatibleDatabasesFoundation 23.1

 

The Operating Systems specs have similar discrepancies. We have been using the Third party as the guideline for recommendations to our customers who need to upgrade versions but if the documentation portal is correct it would save many of our customers from getting new hardware just to upgrade OnBase.

 

Please provide feedback on what we should be using for our recommendations.

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