DIP Process Problem

[Derek_Thomas1]

Hello, 

We have a DIP process that is ordered, with no field delimiters, and a custom separator (pipe symbol). One of the keywords configured in this DIP process is alphanumeric and has a maximum length of 250 characters. However, when the data in the index file for this keyword contains multiple sentences and therefore multiple periods and capitalized letters we are receiving and error: "Wrong number of fields". When the values for this keyword in the index file do not contain multiple sentences we do not receive this error. Here is an example of an item that would cause an error:

field1|This is field 2. With an extra sentence.|field3

Wondering if anyone has any thoughts?

Thanks

Derek

[Sean_Killian]

Hi, Derek, what version of OnBase are you running?

[Derek_Thomas1]

We are currently on version 15.0.1.84

[Lood_Strydom1]

How sure are you that your long text, in your example field2, doesn't actually contain a pipe character anywhere in any of the supplied text values????

[Derek_Thomas1]

There is never a pipe symbol in the supplied text values. These are typed by users and every instance we have had where this has failed the text values did not have a pipe character only multiple sentences. Also the supplied text values do not exceed the 250 character limit.