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DIP - Error

FABIAN_BOTINA1
Star Contributor
Star Contributor

Hello, good morning with everyone.

Currently I have configured a DIP that receives a document with an approximate of 23k or more records, within the DIP there are 4 fields that create an E-form and enter a workflow.

 

The DIP was working, it carried out both manual and automatic uploads, for a few days it shows an error that says

There were errors when adding documents to workflow, An error occurred when sending / receiving the request from the application server

 

85790926d9774d569277d0278482b18c831fb3cb898543ac86648751fefb06f8d30cd0bd534f4d3d8087cc1b2d368081aff314c55e2c46f7a166c2edf903948f

 

The batches go into an "Incomplete proccess" state but the connection with the server is not lost because the clients work normally and it only happens when I try to load DIP with high volumes.


Checking the verbose the following message appears.

Module: 'Hyland.Client.Workflow.Wrapper', Class: 'CModule', Method:'Hyland :: Client :: Workflow :: Wrapper :: CModule :: AddContentToLifeCycles', File:'Module.cpp', Line: 258, HRESULT: 0x80004005, Message: 'The request failed withHTTP status 503: Service Unavailable.

 

It seems that the DIP is no longer supporting the load of high volumes, could you guide me that this can occur as I could solve it because it was working and no modifications have been made.

 

Thanks.

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