Critical Platter Management Error: Error 1: There is no uncommitted disk for disk group.

[Tom_Sidlauskas]

I'm getting this error when trying to run my first DIP in production.  

I've compared the disk group setup between test and production and they appear to be the same.    I didn't setup either one (new to this role).  

Follow-up:  Determined that the 'created' box wasn't checked - did a force promote on the disk group and this resolved my issue.

[AdamShaneHyland · Accepted solution]

Hi Tom,

Thanks for the post.

My guess is there happens to be a misconfiguration with the Disk Group.  It is possible that you are not able to find the OnBase.ID file or that the platter state is not correct.  I would reach out to your first line of support and open a Support Issue to help troubleshoot the issue.

Take care.