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Capturing Email

Not applicable

I have been told by our account reps that it is possible to monitor an email account and capture attached documents. Any idea how this is done, I cannot figure it out.

Greg Peery

Oregon Health & Science University

1 REPLY 1

Ansley_Ingram
Elite Collaborator
Elite Collaborator

Hi Greg,

There are two modules of OnBase that can archive emails and attachments.

The Integration for Microsoft Outlook allows users to import emails and attachments directly into OnBase from within Outlook. The Integration for Outlook is intended to be used for low volume ad-hoc imports.

The Subscription Server module monitors an email address and archives emails and attachments into OnBase automatically.

More information on each of these modules can be found in in the communities for each:

Hope that helps!

Ansley