03-02-2018 02:42 PM
On error, keywords were stripped from a DocType Group. The autoname still exists on these documents and holds the keyword needed to prompt an auto-fill.
Is there a way to capture this keyword value from the autoname for the document?
Thanks...in advance!
03-05-2018 09:16 AM
Hi Leonette,
If I'm understanding your issue correctly, it sounds like someone went into OnBase Configuration | Document | Document Types | Keyword Types | and removed the desired keyword from the Document Type. If that is correct, we don't actually remove the keyword values from the database. If you simply add the Keyword Type back to the Document Type you'll see the values restored on your documents.
If that does the trick, please mark this question as answered.
Thanks,
Thomas
03-05-2018 09:16 AM
Hi Leonette,
If I'm understanding your issue correctly, it sounds like someone went into OnBase Configuration | Document | Document Types | Keyword Types | and removed the desired keyword from the Document Type. If that is correct, we don't actually remove the keyword values from the database. If you simply add the Keyword Type back to the Document Type you'll see the values restored on your documents.
If that does the trick, please mark this question as answered.
Thanks,
Thomas
03-05-2018 12:09 PM
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