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Best practices for dealing with documents that are TIFF based versus PDF based?

Peter_Scaramuzz
Star Contributor
Star Contributor

We are seeing slowness when dealing with legacy TIFF files for a single document that were imported from an old system. We have one document that is comprised of approximately 3000 TIFF (~60mb) files so serving them all up to the user is obviously slow. Are there better ways to make that transition smoother? Maybe thumbnails or showing only the first page to the user? 

 

1 REPLY 1

Justin_Carlson
Content Contributor
Content Contributor

@Peter Scaramuzzo Do you have any information about how you are retrieving those documents now? For documents that size and that many files, there may not always been an easy answer. But for example, if the single OnBase document is 3,000 separate TIFF files (which is the way I interpreted your description), and you use the Unity APIs GetDocument method of either the ImageDataProvider or the PDFDataProvider, then it is going to convert those 3,000 files into a single multi-page file - which obviously will take time.

However, if you simply use the GetPage method, and only ask for page 1 which corresponds to a single file, there is a good chance you will see much faster speeds.

Ultimately though it is hard to predict given the number of variables that could exist. And the answer could be different if you simply had a single TIFF file that was a 3,000 page multi-page Tiff file (GetPage may not be as efficient in that scenario then). 

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