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Change existing platter adress

Hi,I dont know if this is the right place but i have a situation like below. Onbase 11 is installed in production and was ment to be used on single server with just one local user. So the diskgroups were created using direct paths from system (like c...

Gmail Integration

HelloI have read the correspondence in this matter, which dates back 12 months.I would like to know the latest developments and status on integrating OnBase with Gmail.  Our client likes the Outlook/Lotus Notes Integration module but they will soon b...

Print Formats in Unity

We upgraded to a new build of OnBase 12, from 12.0.1.77 to 12.0.1.128, and our now our print formats aren't working properly. No settings were changed they are all working on .77.  They are all set to print Best Fit but they are printing incredibly s...

Autofill Keywords are not auto populating

Hello,I'm new to working with On Base as an administrator, previous experience has been as an end user who could access documents.  Not completely familiar with all aspects of what On Base can do. Our scanners have reported an issue that keywords are...

OnBase Configuration User Settings

I'm trying to remove a user from a certain group and update his email address.  The changes look like they commit, but when I exit the configuration and go back in my changes have been undone.  Any help would be appreciated.

document import processing question

We have a document import process that is going out to another server to poll and retrieve documents to be imported into OnBase.  We had an issue where the OnBase user doing the polling did not get all the authentication rights to the external server...

Multiple Keyword Values

We are discussing requirements with one of our business units.  They have documents that contain multiple instances of other documents (i.e.invoices documents).  They would like to include the invoice numbers as searchable keywords.  The number of in...

Config Migration with DDS

Are there any special instructions for using Configuration Migration to create a test system when both your production and test systems will use DDS? The utility just asks for a disk group path - can you put a DDS path in there or do you have to firs...

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