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Resolved! data base maintenance

Good morning to everybody.First of all I apologize, English is not my native language, I wanted to consult the following.We have carried out an analysis with hyland's DBToolkit tool and it gave us the following message "Sample Size Less Than Expected...

Resolved! Issues with upload and REST API

Hello there, So I am configuring a Microsoft Power Automate, but I am having an odd issue with the connection to the REST API server after I create the initial upload staging area. My REST API's are load balanced (cookie based, yes). And so when I co...

Resolved! User rights for approving items in a workflow

Hello, OnBase is integrated with Active Directory.  A user is a member in an Active Directory group. The Active Directory group is configured to an OnBase user group. The user group is assigned to a workflow. However, a user is unable to approve item...

IDP & API requirements for EP5 version

We installed EP5 version (21.1.11.1000) and planning to do an install of IDP and API. What is the compatible version to be installed for IDP,API and Temp file service version? What  .NET core bundles need to be installed before we start the installat...

Resolved! OnBase Mobile unable to retrieve documents

Hi,From my understanding for the API server to work with mobile, it must be located out in the DMZ, correct? If so, what are my options for giving it access to the disk groups? I've tried to give the local admin account access to the disk groups fold...

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