Access Denied (autologin) Database [6785]

[Mensud_Basic]

Hi,

Does anybody know what might cause the Access Denied error when running OnBase Configuration. I am the only user that get this error. I have the same permissions as my colleagues and yet they have no problem accessing configuration. We are using active directory accounts.

Thanks, 

[George_Knight]

Do you also receive this error when signing into OnBase Client or OnBase Unity?

[Mensud_Basic]

Well, yes. I do receive the same error. But here is what confuses me. I have client installed on my machine and don't have any issue signing in. However, in order to use configuration, I remote into a server and that is where I get the error. The admin did make some changes on my account but that did not help. Maybe I need to wait for nightly re-boot for changes to take effect.

[Stefan_Sulea]

It can be an issue with the workstation account for that server (for some reason, OnBase creates SQL users for the machines where OnBase Thick Client or Configuration is used . In your database instance, you may want to try to remove the SQL login or Oracle user with the same name as the server where you experience the issue.  

[Mensud_Basic · Accepted solution]

It turned out that my account was in a locked status. (Nothing to do with my permissions)