Incomplete Commit

[Mike_Duncan]

Is there a way to schedule a process to commit  batches that go into the Incomplete Commit Queue?

[AdamShaneHyland]

Mike,

You are doing manual commits from the Scanning workstations?  Are you using any of the Distributed Services to manage access to your disk groups (ie DDS, DCS, DTS, etc)?

Thanks.

[Mike_Duncan]

The committing is done from thick client at each persons desktop after indexing. We do use DDs.

[AdamShaneHyland]

Do you have the Scan Queue | Processing | Capture | Misc. Options set for Support DDS Disk Groups?

[Mike_Duncan]

Yes, the box is checked for DDS.

[AdamShaneHyland · Accepted solution]

My recommendation is to contact your first line of support for further investigration.  It is hard to say what the issue is at this point if it is not happening consistently.    Feel free to report back to this thread when you figure out the answer.

Take care.