01-13-2023 08:33 AM
We recently upgraded from v18 to EP5 and ever since then users are saying that, when they print something to the Virtual Printer, that the document preview window that comes up in Unity ("Perform Import" window) used to be in 'fit to width' by default but that is not happening anymore, it seems to be in 'fit to window' mode. That causes issues for the users not being able to see the contents on some documents.
I have not been able to find any configuration where that setting can be changed so I was wondering if anybody had any insight on that.
Thanks!
01-17-2023 05:16 AM
I Identified the same issue in May (it occurs even with the image scale set to Fit to Width in User Options > Image Scale).
Please request your FLOS add you to this JIRA ticket:
[Support Case Status] - Defect Verified
[JIRA ID] - CSFPR-1953
[JIRA Summary] - Unity Import in Foundation doesn't fit to width for the image preview
Click in the preview window.
Hold down the CTRL button on your keyboard and scroll up with your mouse.
The image will zoom in and fill the preview screen.
01-17-2023 05:16 AM
I Identified the same issue in May (it occurs even with the image scale set to Fit to Width in User Options > Image Scale).
Please request your FLOS add you to this JIRA ticket:
[Support Case Status] - Defect Verified
[JIRA ID] - CSFPR-1953
[JIRA Summary] - Unity Import in Foundation doesn't fit to width for the image preview
Click in the preview window.
Hold down the CTRL button on your keyboard and scroll up with your mouse.
The image will zoom in and fill the preview screen.
01-18-2023 12:50 PM
Thank you for the info Melissa.
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