Imaging Forum

Resolved! Advanced Capture will not run successfully as a Windows Service

Hello,We're having an issue where a Windows Service setup to run on our Advanced Capture server says that's it's processed when looking at it in the Scheduled Processes but it never runs Advanced Capture.Below is the Windows Service we have set-up. T...

Automatically Open Scanner Properties Window When You Click Scan Button.

Hello All, I have one user and when they click on the scan button in Disconnected Scanning it automatically open the scanner properties window. We want to do this for all users but I can't find the setting for this.Any help is appreciated. Please scr...

Garbage data capture since upgrading to OnBase 14

Since upgrading to OnBase 14(Client) from OnBase 12(Client) , the system no longer captures data from a scanned document accurately. Previously for eg. if a document had the number "12345" on it then the system would capture it accurately, now the sy...

Resolved! Error when processing barcodes

I am sure I have asked my VAR before about this, but am unable to find the answer, so I will post here. Each of our courts has their own scan queues set up with court specific document types. Users are automatically added to AD groups, which have ...

Resolved! Bubble Answer Sheet

I have a Bubble Answer Sheet document and I would like to know the best way to scan the answers using Advanced Capture.I'm not interested in creating a lot of keywords for this document.My goal is to have only 1 keyword: a string with the answer for ...

error when scanning in Unity Client

Hello, when in the Unity Client if I scan something and then go to index and then go back to scan further documents I often get the message an "error has occurred while communicating with the acquisition device". Is there something that can be done t...

Can we run VB or C# code to parse the flat file contain keywords for scan indexing?

We have a doc type, AP, with Voucher #, vendor name, invoice date, etc.. and a number of Project ID keyworks, which are not constant; some AP has 5 Project ID, some has 20. For this reason, we think of create a script to parse the keywords, which we ...

Combining scanned documents.

Is there a way to combine scanned documents? We have several different branches and want to see if it's possible to combine scanned documents. For example, if one user from one branch scans in a document and a different user from another branch scans...

Unity not seeing the attached scanner

I have a user with a Canon DR-6030C scanner which Unity doesn't see if the scanner is in 'SLEEP' mode. Is there a way the Unity Client will wake up the scanner without having to select the scan source every 4 hours?

Parameter Count Mismatch Error??

Hello Community,I am getting an error while trying to use Kofax and OnBase's patch code detection at point of scan. I am getting an error that says parameter count mismatch every page that scans into the system. It reads as follows..."System.Reflecti...

Hyland

Forum Posts

Resolved! Advanced Capture will not run successfully as a Windows Service

Automatically Open Scanner Properties Window When You Click Scan Button.

Garbage data capture since upgrading to OnBase 14

Resolved! Error when processing barcodes

Resolved! Bubble Answer Sheet

error when scanning in Unity Client

Can we run VB or C# code to parse the flat file contain keywords for scan indexing?

Combining scanned documents.

Unity not seeing the attached scanner

Parameter Count Mismatch Error??

Disconnected Scanning and VBScript Depreciation

Does Advanced Caputure carry keywords from the ori...

Cannot get scanner to recognize patchcode or blank...

3m CAC- integrations with EPIC generated documents...

Creating a new document in the Thick Client

Batch OCR not creating Searchable PDFs

Document Separation - Splitting a document leaves ...

Can workflow send multiple documents as a single b...

Line Item Extraction - Applied Data Format?

Forcing Document to go to Manual Review Advanced C...