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How to scale up?

If we need to redact 500K+ documents, how can the automated redaction OCR process be scaled up?  From the MRG, it looks like we can only utilize workstation OCR, which I assume is limited to only a single instance per workstation license?  Can the Da...

Limiting a document type to a single page

We have a barcoded document type that should never be more than one page.  However, when multiple documents are scanned within the same batch and barcode recognition fails, pages are improperly merged into a single document.  The scan queue the doc t...

rotation settings

Stupid question alert, but I have honestly never paid attention to this before.  When one of my users prints a PDF file into Unity client, she is stating that her page rotations go away, and I saw her demonstrate.    They are all just going in as Por...

Nat_Mara by • Star Collaborator
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Resolved! Intergration with LaserPro

I am working on integrating OnBase with the LaserPro barcodes.  I was wondering if anyone else has integrated OnBase using the LaserPro barcodes?  If so, did you just setup a barcode process or was it a more detailed integration process?Any feedback ...

by • Not applicable
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AutoFill Keyword Set Not Expanding in Adv. Capture

I am trying to use Advanced Capture to index a document.  The primary keyword is the value I am capturing.  It should expand an afks, but it's not.  It is capturing the primary value consistently, with very low suspect level.  It does not contain mul...

Resolved! Unity Configuration - enablemodernscanning

We've had several help desk tickets where the resolution was to disable this setting in the Unity Configuration File while troubleshooting problems with Hyland Support in our version 18 and later customers.  I'd like to get a technical description of...

Indexing documents with workflow

Hello!I'm looking to see if anyone has used Capture Process Designer to create something similar to the following? 1. Batch is swept or scanned2. Barcodes read and documents indexed3. Documents with missing keywords are Flagged and sent to a Workflow...

Thick client hangs after clearing jam or pausing scanner

About a month ago we set up three new Windows 7 computers with new Panasonic KV-S4085CW scanners using the TWAIN driver.  Within the last week and sporadically during that time, there have been issues across each computer that when clearing a jam or ...

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