In Nautilus 17 The client usesPoint and Shoot Indexing in the Thick Client and it works as expected in Nautilus 20 when he client uses Point and Shoot Indexing it grabs 3 + lines above the lasso area This has been tested with the exact same docume...
We have some historical photos that need to be imported into OnBase, and there was a question about any option to keep the original filename (or at least be able to search by it). These files are organized by project/folder, with names similar to "P...
Hello, We are on EP2 and I converted one of our scan queues to a CPD scan queue. I needed to make a new path for PDFs to skip document separation and go straight to Advanced Capture. Ever since this scan queue was converted Advanced Capture does not ...
So currently in the Thick Client when you go to scan in a batch, a pop-up window can be shown that shows the name of the batch based upon your naming schema. However, in the Unity Client, we don't see the actual Batch Number. Is this normal behavior ...
Has anybody encountered issues where the pages in text (from OCR) do not correspond to the correct image pages?I've encountered several batches (often over 100 pages) where the OCR engine appears to be putting in extra page breaks and throwing off th...
Hi, I am on OnBase EP3 & getting the same error below every time I try to push a document from workflow using an ad-hoc task to the "Import" queue of a capture process. Cannot complete import to scan process #103 because the batch is null. The same ...
Im looking for a more detailed description of how things are expected to work in the situation where an environment has 2 Thick Client Services running with the -SCANAUTOCOMMIT on separate servers, And a third Thick Client service running with -SCHE...
When attempting to create a new Kofax scan format we get the following error: "Error53 - File Not Found SetAction WriteINI". Basically the scan format is not saving. This is a new workstation (Windows 10) and a new installation of OnBase Thick Cli...
I have a scan process that I built using Capture Process Designer (CPD) where documents are imported, sent through Advanced Capture, documents are routed through a workflow, and then they are indexed or sent to commit based on various data. I want to...
On EP3. When attempting to configure a form for Advanced Capture in the Thick Client, the document image moves/jumps as if the system is trying to process or display it properly. The client's menu options are not available/greyed out and I have to u...
