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Error "Cannot complete import to scan process #xxx because the batch is null" when trying to push a document from workflow to a capture process

Nader_Amer
Star Contributor
Star Contributor

Hi,

 

I am on OnBase EP3 & getting the same error below every time I try to push a document from workflow using an ad-hoc task to the "Import" queue of a capture process. 

 

Cannot complete import to scan process #103 because the batch is null.

 

The same logic is working fine in OnBase 18. I tried recreating the scan queue without luck. Any Idea?

 

Thanks

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