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odd behavior seen

We are at version 18.0.1.48 and most users are using Unity and VPD.  At one specific PC, when a user chooses the Hyland Printer, the file is copied to c:\onbase Printer Spool, but even though Unity is running, they never see the import dialog appear....

Nat_Mara by Star Collaborator
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Importing Keyword values from Email Body

Is it possible to import  few keywords from Email body while importing it from Mailbox importer, I can retrieve some data from Email subject by parsing it.But There is one requirement in which we have some keywords in Mail body and i am wondering how...

Replace Keyword

Hi.I'm looking for a way to replace a keyword value, instead of adding a second instance.  I have an AC template that looks for a signature and populates "yes" or "no".  If the form is read once and the signature field is in the wrong place, it popul...

OCR Editable PDFs

Hello,Has anyone ever used onbase to pull fields from an editable pdf  and generate an index file with the fields?  We have any doc and advance capture but wasn't sure if someone has used any other methods. Thanks,Mike

Docusign form keyword fields in Advanced Capture

I am importing a Docusign form into OnBase using Advanced Capture. The form and all the keywords except one import correctly.  The keyword that is not importing is a signature field.  The system 'sees' the name that is typed there in Arial font, but ...

DIP File

HelloI have a dip file that is 200MB is size with 2 million rows.  Has anyone ever split the index file into smaller ones to make the DIP process more manageable?  If so, how did you do handle this process? Thanks,Mike

Is there a way to automatically purge empty batches?

Have a capture process that runs documents through image conversion from PDF to TIFF.  This generates a SYS Verification report for the image conversion that is included in the batch.  But as documents flow through the capture process, "like" documen...

Joy_Wood by Star Contributor
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VPD as a service fails to Convert, Manually works

We just upgraded to version 18 SP1 from version 15. We use Mailbox Importer to bring in invoices from emails as attachments only into their own scan queues. We then had the scan queue setup for those attachments to convert PDFs to TIFF(image file for...

Greyscale

Hi, we use VPD to file documents from a state system. The document type is set to image file format, and the users who file have their VPD set to B/W with 300 dpi resolution.  We export the images weekly to another department so they can register the...

New Adobe issue

I know we've struggled with Adobe and OnBase 18 for a couple years now. They seemed to have calmed down for us until this week. I have a couple users who get an error in batch processing when they are trying to view the PDF's:  They have Adobe 2021.0...

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