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Adjust for Duplex Checkbox

Hi,We are currently in the process of rolling out the Unity Client and have users attempting to scan using Unity's built in functionality. We have our Fujitsu scanners set up for duplex scanning. When we scan a batch of documents 2 pages are being ap...

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Resolved! Can Keyword Barcodes be on the last page of a document

I have reports that are created with barcodes on the last page. I want to scan the reports, appending all pages until I get to the barcoded page whcih will define the keywords and define the end of the document. So far I can't find a set of configura...

by Not applicable
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Best image qualities for PDF

I'm using Automated Indexing for PDF docs.  What are the optimal qualities of a pdf doc in terms of resolution, clarity, etc?  In short, how do I set up automated indexing so I get the most accurate capture levels?  Would using tiffs be better? Walt

Resolved! How are you using OnBase Advanced Capture?

Hello Advanced Capture Community,How is your organization using Automated Indexing or Advanced Capture?   What types of documents are being processed?  What business processes are involved in the automation that this solution provides?The response fr...

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Restrict users to QA only in a Scan Queue

Is it possible to restrict a user, or a user group, to only the QA queues within specific Scan Queues? Besides possibly using workflow, I have not found a way to satisfy this request from our user in the MRG.Thanks!

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OCR - Landscape Documents

My company is relatively new to OCR and we are in the process of setting our vendor invoices up with OCR templates. Quite a few of our vendors have their invoices in landscape format vs. portrait format. Is there a setting in OCR are that I can chang...

New to Automated Indexing

We purchased the Automated Indexing module a few months ago and we are finally looking to implement it in one of our departments. The department has 25-30 standard forms they want to use and they are asking us how long it will take to set up the form...

OnBase 12.0 Doc Imaging MRG - Unable to Open

Hi.  I have tried downloading .. and then opening ... the MRG available for OnBase 12.0.  No matter how I try to download it (first, then open) ... or just open it .. Adobe tells me the file is corrupted.Can someone please check this particular MRG a...

Best method to OCR a value

Hi,We are just getting started with AC and are experimenting with how AC works.  What would be the best method to capture the total amount ($307.43)  in the attached image?  Are the options below viable for variances between images? Just drawing a bo...

Resolved! Remove a space

We trying to grab a PO# off of a document and we occasionally get a space in the PO # where there should not be one. Does anyone know of a way to remove the space?Example:PRTS1234567 is read asPRTS1 234567Thanks in advance