We have situations where we manually index a document and the transaction times out. This does not happen on all PCs but enough to be annoying. Anyone have any experience with this? We are on Onbase 12.0.ThanksWalt
Do you know why my scanner person would not have the 'scan from disk' available to him? It is not a desktop setting because I can get to it from userid manager and my own userid (administrator) on his machine. I cannot figure out what privilage/sec...
We have a Topaz Digital Signature Pad (T-S460-HSB-R) that we would like to get configured with OnBase. We also have a temp Digital Signature Interface license installed in Onbase. The FOS MRG hasn't been too helpful in getting started though. It l...
Is there the ability to move a batch from one scan queue to another? I can perform this from the thick client, but all of our users are on the unity client. Is this functionality available? If so, what privileges are needed?
Hi; We are negotiating with the business development department of a big construction company. They need to use OCR capabilities to full extend. They plan to upload documents coming from their business partners or customers related to prospective pr...
We will be using the Virtual Printer Driver in the way where our users can print the file to a folder location (when they select Print, then choose HylandPrinter or whatever in the Print Screen). Then this folder will be swept into a specific scan qu...
I have a department that is having images sent to a folder location multiple times throughout the day via a wireless SD card in a camera.The camera can only be configured to create a daily subfolder when uploading.(OnBase is set to look at Wound Heal...
Hi Hyland, We have a customer who has a Canon copier and using the Ecopy tool and hate it.They also have OnBase and want to have the ability to scan directly from the copier to OnBase. Is there any middleware that would allow them to do this....I do...
Hello,I am trying to configure Advanced Capture so that the specific contract number gets picked up from the e-mail itself and then carried forward to the attachment. If the keyword value exists everything works fine. However, when it doesnt exist I ...
