I have currently 3 scan queues that I need to load balance by logged in users in order. I have 3 cpd scan queues set up with a step to go out to workflow where I configured all of the options for load balancing. The issue is that it is not assignin...
Hello, When configuring an Advance Capture, I'm receiving the following error: {Critical Platter Management Error}Overflow in Platter Mgmt Error Stack.93.56.48.93.56.48.93.56.58.93.93.56.14.4 I have access to the DISKGROUP and there is space availab...
HiSo i have to create a really simple capture process that catptures 3 barcodes.1 x ITF 2of5 and that works fines. But I have 2 x code128 barcodes that I cannot read at all.I can read them via a third part barcode reader, so I know they are readable...
Is there a way to save the batch number to the documents as a keyword imported through a CPD? For instance, I am importing from Mailbox Importer and would like to copy the batch number to both the email document and the attachment document(s) as ke...
We have a bunch of signed documentation coming into OnBase and I was trying to determine if there is a way to use Advanced Capture to automatically "splice" out just the signature line from the document and create it's own unique document in OnBase? ...
Has anyone had an issue with documents getting stuck in the Image Processing in Progress status after sweeping in a document to a scan queue? I'm having this problem currently. The verification report posts and says the image processing has been don...
Hello I'm using Onbase version EP5 in case this is a bug that's been addressed in a later version. When using combinations of "contains text", "ignore all whitespace", and "regular expression match" with combinations of matching text I get different...
Hi, I'm configuring an advanced capture template. My batches contain x amount of pages from the first page that contain all the keyword data (report pages). Eg: Pages 1-5 contain keyword dataPages 6-10 contain non keyword data so don't want to proces...
Hello, I have create a grouped line item data field zone configured on the first page of a multi page document. How do I make the data field zone continue to the other pages? Eg, I have a table that spans 6 pages. I have selected 'Relative pages - fi...
Hello Community, I am working on templating our Inhouse documents for the Advance Capture Process. I see the same occasional error on the same document type and would like to be able to fully correct it. When I correct it for one document it doesn't ...
