10-26-2015 12:32 PM
How do you handle faxes that come into Affiliate offices? Is there a way to bring them straight into Epic? If so, how would they documents get filed to certain tabs in chart review. Our current clinic offices faxes print and then are scanned in through OnBase and linked to Epic to the appropriate chart tab in chart review. I was just wondering what other clinics processes are.
Thanks
Pam Smith
Deaconess Health System, Evansville, IN
10-27-2015 10:13 AM
You can bypass printing if you can set a couple of things up first. Use RightFax (or other eFax solution) where the fax goes straight to disk as a TIFF, PDF, etc, OnBase then pulls/sweeps these files/faxes in to a holding queue where MA's perform the Indexing on this queue (associating the doc to an encounter, etc.) They can also assign a deficiency here, if setup, and the MD gets it in their Epic Inbasket where they can then eSign/Ack a fax like a lab result.
The assumption is that you're running Epic Integration, of course.
Not sure if OnBase can request a CSN off Epic but that is my perceived caveat at this moment (OnBase 13). Otherwise, it would seamlessly flow directly into Epic and we'll all live happily, ever after.
Good luck, Pam!
10-27-2015 08:02 AM
10-27-2015 10:13 AM
You can bypass printing if you can set a couple of things up first. Use RightFax (or other eFax solution) where the fax goes straight to disk as a TIFF, PDF, etc, OnBase then pulls/sweeps these files/faxes in to a holding queue where MA's perform the Indexing on this queue (associating the doc to an encounter, etc.) They can also assign a deficiency here, if setup, and the MD gets it in their Epic Inbasket where they can then eSign/Ack a fax like a lab result.
The assumption is that you're running Epic Integration, of course.
Not sure if OnBase can request a CSN off Epic but that is my perceived caveat at this moment (OnBase 13). Otherwise, it would seamlessly flow directly into Epic and we'll all live happily, ever after.
Good luck, Pam!
10-28-2015 05:53 AM
11-02-2015 09:29 AM
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.