Healthcare Integrations Forum

Update MPI from any message if it finds matching MRN

MPI 789 does not exist in the system yet. If there is a record in OnBase with MPI=123 and MPI=999 and if the MPI needs to be updated to 789 with the same MRN, what message type should sent? Is there a configuration in the import process that will upd...

Issues with CQV after upgrading to OnBase 17

After upgrading to OnBase 17, the CQV for PB/HB stopped working properly. Has anyone experienced a similar issue and if you did, were you able to resolve it without getting Hyland Services involved.

Resolved! Epic Document Correction - v15

I have heard that with Epic v15, Epic is able to automatically send back to OnBase correction info for documents corrected in Epic. Is there any documentation on this? Has anyone implemented and found it to be worthwhile?

Windows 10 Netsmart Integration Client Host Mode Will Not Work

Has anyone else experienced issues with Windows 10 machines where the Integration Client (Host Mode) does not install correctly? The common symptom that our users experience is that they will click on the "Netsmart AllDocs" icon or menu item in Nets...

Documents missing keywords

With the implementation of a new workflow, we are finding documents are being scanned into Epic are missing primary keywords, CSN, MRN, sometimes both. Not all documents, but several hundred a day. We are investigating each one as it comes up and h...

Documents missing keywords

With the implementation of a new workflow, we are finding documents are being scanned into Epic are missing primary keywords, CSN, MRN, sometimes both. Not all documents, but several hundred a day. We are investigating each one as it comes up and h...

No Repond ACK

Hellowe have problems to send the ACK every time we receive an HL7 is not recording anything in the log can you recommend me some solution

Retrieving scanned documents in Epic

Retrieving relevant scanned documents continues to be an issue for our providers. What tips or tricks have you used to assist your providers in getting to the most clinically relevant information quickly?

Resolved! Epic HAR Level Documents

I am hoping to reach those with knowledge of how different document type groups work between Epic and OnBase. One of our Epic Cadence analyst has asked if certain consent forms can be stored within OnBase at the HAR (Hospital Account Record) level.Cu...

SD4E - Unexpected document ID: True Dialog

Hi,We just updated our Epic integration install to 18.0.1.45. The document viewer is working but when performing a signature deficiency the message "Unexpected document ID: True" appears every time. If you click ok on the dialog the deficiency wind...

Hyland

Forum Posts

Update MPI from any message if it finds matching MRN

Issues with CQV after upgrading to OnBase 17

Resolved! Epic Document Correction - v15

Windows 10 Netsmart Integration Client Host Mode Will Not Work

Documents missing keywords

Documents missing keywords

No Repond ACK

Retrieving scanned documents in Epic

Resolved! Epic HAR Level Documents

SD4E - Unexpected document ID: True Dialog

SMART on FHIR and "Scan Multiple" creating "No Doc...

Printing Issues After Upgrading to V23.1.8.1000

Image Retrieval Web Service

Observation Values longer than 250 characters

EPIC CARE LINK and ONBASE -- user access

Sporadic Login Authentication Ticket Invalid error...

HL7 Backend Processor errors after upgrading Unity...

SMART on FHIR - Hyperspace vs Hyperdrive

MyChart and OnBase and PDF's

Version 23.1 HL7 Sender failing to send messages: ...