SAP BIC is not processing a set of about 3000 iDocs and not indexing documents in OnBase

[Matt_Houser]

There are about 3000 documents in SAP that are not being processed by the SAP BIC Integration; the iDocs will not be processed.  Other iDocs from the same table and Document Type are processed without issue.

[Matt_Houser]

This issue was resolved by deleting invalid links from the SAP Attachment list.  This would have to be performed manually for each of the 3000 documents.

The problem was occurring because the invalid links caused OnBase to immediately stop processing and it would never get to the valid links.  OnBase has no control over the order in which the links are displayed in SAP so it's possible for either a valid or invalid link to come first.  If the invalid link comes first, then the iDoc will never get processed by BIC.