08-06-2018 01:03 PM
We are using the Security Transactions Report in Report Services to identify all users logging in to OnBase but there doesn't seem to be anything that identifies a session initiated through the Mobile App.
All actions are listed a "Login to Core Services" and the workstation listed is our webserver.
We also have a license report in Dashboards but that just shows "Concurrent License" for all sessions.
Any thoughts on how we can identify Mobile logins either through Dashboards or Report Services?
11-06-2018 05:43 AM
Hi Luke,
Unfortunately currently Mobile logins are not differentiated between Core logins. The following Enhancement Requests exist requesting this information be logged separately. I would recommend reaching out to your first line of support and requesting to be attached to these SCRs.
SCR #251742 - Requesting the ability to log Mobile Client authentications to the hsi.securitylog table
SCR #280635 - Increase security logging of mobile to show device/version on login.
Also, as an FYI, in OnBase 18 we now differentiate logins for Studio, Web, and Unity from Core Logins.
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.