04-09-2019 11:12 AM
I keep getting the following message when I close Config. Started this week. Please advise.
'Waiting for Lock from user (me) at workstation (my computer) for disk group System[101].'
05-16-2023 10:51 AM
Hi
In general, the OnBase Thick Client will work unless it needs to lock the Disk Group for some reason. Typically, this is when actions of ingesting data require the Disk Group to be promoted.
I would confirm that you do not have OnBase Config opened and locking a Disk Group.
Take care.
05-16-2023 11:02 AM
I have not OnBase Config opened and locking a Disk Group. Only difference is thick client version F22.1.15 is giving error and OnBase 17.0.2 is working perfectly.
05-16-2023 12:15 PM
Hi
I would recommend working with your first line of support.
Best wishes.
06-12-2023 12:11 PM
10-16-2023 01:08 PM
Thanks, very comparable scenario for me. Changing the driver also remedied the issue here.
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