cancel
Showing results for 
Search instead for 
Did you mean: 

Thick Client Print Error

Jeremy_Luring
Confirmed Champ
Confirmed Champ

Hello,

We have a user that is getting a general print error when trying to print a tif document within the OnBase 13 Thick Client.  Has anyone else seen these errors before?

1 REPLY 1

Jeremy_Luring
Confirmed Champ
Confirmed Champ

The solution to this issue was to assign the Print Queues Workstation Printers for the !-CLIENT-Thick group

In Onbase Configuration:

  • Users->User Groups / Rights
  • Select the !-CLIENT-Thick->Print Queues
  • Add Workstation Printers to Selected