The password does not meet Windows policy requirements because it is too short.

[John_Anderson4]

Some users (presumably new workstations) are getting this error when logging in to OnBase (thick client or config).

Native Error: 15116 (0x00003b0c)
SQL State: [37000]
SQL Error: [[Microsoft][SQL Native Client][SQL Server]Password validation failed. The password does not meet Windows policy requirements because it is too short.]
SQL: [ csp_AddDMUser WORKSTATIONNAME ]
Source File: []
Line Number: 8538
Function Call: [::SQLExecDirect( m_hStatement, (unsigned char *)szSQL, SQL_NTS )]
Software Build: [9.2.0.536]

Is there any workaround to this? I see a setting in config called "Disable workstation account creation" but I don't think we want to go that way if we can help it.

Thanks.

[AdamShaneHyland]

Hi John.

Is the HSI account part of the Security Admin Role in SQL?  It is this role that allows the HSI user to create the workstation users.

Take care.

[John_Anderson4]

Yes, HSI is part of the securityadmin role and sysadmin role

[John_Anderson4]

This started working after rebooting the database server. Thanks everyone!!