Good afternoon, and thank you for using the forums.
For general information on print queue configuration and print queue mapping, please refer to the System Administration MRG for your version of OnBase. The OnBase 12 version is available here. (See "Print Queue Configuration" on page 427 and "Workstation Options Print Queue Mapping" on page 32.)
https://www.hyland.com/community/onbase_product_communities/m/mrg12/11164/download.aspx
If you are using the Print Distribution module (which requires a Print Distribution license), you can find additional information in the Print Distribution MRG. The OnBase 12 version is available here:
https://www.hyland.com/community/onbase_product_communities/m/mrg12/11216/download.aspx
I hope these resources provide the information you're looking for. Please let us know if you need additional information.
-Carly
