Onbase closing / timing out

[Scott_Turner1]

I have a user on a docked latop, who is having trouble with Onbase shutting down.. After he opens the Onbase client (thick client) it appears to timeout and shutdown after 5 mins of inactivity. The application just closes. Nothing else he has open closes, just Onbase. Is the laptop doing this or is there a setting in Onbase the times a user out? I know there is a timeout for the WEB client but he is using the thick client.

I am new to Onbase, so I am not sure what kind of information is needed to help resolve this issue.

[Harold_Cruz8]

I have been looking for this same exact information for a while now.   Thank you.  our reseller was not able to answer this question when i asked them.  Justin your post guided me where i needed to go to make the change.  Our concurrent licenses were being eaten up on certain days of the month because of users that were not logging out of the system.  I've enabled sessiontimeout and it has helped with this situation.  Thank you again.

[Justin_Fandl]

Glad I was able to assist!