OnBase 9.2 and Adobe

[Cherylrene_Loft]

We recently upgraded to Adobe Acrobat X and started having some difficulty with PDFs imported into OnBase.  We have version 9.2.  Is this version compatible with Adobe Acrobat X?

Thanks!

[George_Angelato]

Hi Crystal:

Thank you for reaching out to your first line of support.  You should reference this thread.  Once they triage the information if they cannot determine the cause they will open a ticket with Hyland Support Team.  

Do not hesitate to contact me if I can be off assistance or if you have additional quesitons.

Sincerely,

George Angelato