05-05-2017 01:10 PM
I am having trouble with support tickets being opened because changes are not being saved. It is always the issue of the document being locked by someone else. I would like to create a custom action script to check if a the document is locked. If it is, grey out the save button and show hidden text that states that another user has the from locked. The problem is I cannot use DocumentLock on an instance of a form. Does anyone have any ideas on how to accomplish this or if it is at all possible.
I am using OnBase 16.
05-09-2017 11:51 AM
Hi Tyler,
Thank you so much for the reply.
Is there any way to indicate to the user that a document is locked in a more conspicuous way in the unity client. Currently you can click on the submit button without any feedback that the form is not saved. I am just trying to figure out a more apparent way to first, demonstrate that the document is locked. Second, show the document has not been saved.
Casey
05-11-2017 07:22 AM
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