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CSVGenerator foible in v17sp2 ?

Thomas_Reu
Elite Collaborator
Elite Collaborator

p. 751 of the SYSAdmin1700.pdf gives 2 possible examples.  The first example, without a parameter, works fine for generating a Docpop URL from the generate csv in the web client.  The second example, with clienttype=html fails.  It appears that the code doesn't check for parameters.  It just auto-appends "?docid=1234567".  So, you get something like: http://YourServer/AppNet/DocPop/DocPop.aspx?clienttype=HTML?docid=1234567 - which fails. Does anyone else experience this or is there a setting somewhere else that will fix this?

Regards,

Tom

1 ACCEPTED ANSWER

Thomas_Reu
Elite Collaborator
Elite Collaborator

I've noticed a tendency not to get a response when there is a definite flaw.  So, I'm marking this as answered with no workaround, for obvious reasons.  If there is a workaround, please feel free to to chime in... 

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4 REPLIES 4

Thomas_Reu
Elite Collaborator
Elite Collaborator

I've noticed a tendency not to get a response when there is a definite flaw.  So, I'm marking this as answered with no workaround, for obvious reasons.  If there is a workaround, please feel free to to chime in... 

Tom,

I'd strongly suggest reaching out to your first line of support to have this looked into. Although the forums are a great place for information and input, if there is a potential defect or troubleshooting is necessary, the best route to take is opening a support issue.

Thanks,

Instructed to configure a CSVGenerator per message "In order to generate a DocPop URL for documents, a Document Display URL with the name 'CSVGenerator' must first be configured."

Researched and found the following on page 729 of the SysAdmin_FoEP1.pdf

To configure a Document Display URL:
1. Select Utils | Document Display URLs. The Document Display URLs dialog box is displayed.
2. Enter a name and click Create. The Document Display URL Options dialog box is displayed.
3. Type the appropriate URL for the Pop integration in the URL field. For example, if you’re using DocPop, you’d type the following:
http://YourServer/AppNet/DocPop/DocPop.aspx.
Query string parameters can also be appended. For example, http://YourServer/AppNet/DocPop/DocPop.aspx?clienttype=HTML tells DocPop to use the HTML Web Client. See the DocPop documentation for further information about configuring DocPop.
4. Click Save.

I created the 'CSVGenerator' Document Display URL as instructed with the clienttype parameter then reset the application server and relaunched the OnBase Web App.
https://SERVER/AppNet/DocPop/DocPop.aspx?clienttype=html


Incorrectly Generates: https://SERVER/AppNet/DocPop/DocPop.aspx?clienttype=html?docid=35888515 in the CSV file
Should Generate: https://SERVER/AppNet/docpop/docpop.aspx?clienttype=html&docid=35888515

To work around the issue, I changed the 'CSVGenerator' Document Display URL to not have any parameters https://SERVER/AppNet/DocPop/DocPop.aspx  which makes me sad

This has been an issue since at least OB 17 SP2 per this thread.

Question 1 - Why if the web client already pulls the DocPop configuration from the Web.config file for the AppNet do we even need to configure a special Document Display URL that points to the DocPop?

Question 2 - If we still need to configure the Document Display URL, why has this not been fixed to actually allow parameters as documented?

No one person needs to know everything—they simply need to know who knows it.

Still an issue in FEP4 (20.8.40.1000)!!

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