10-25-2012 05:33 AM
Hello,
Thick Client does not allow users to convert .CTX files dynamically to other formats when selected.
Is there a way to invoke the File Conversion process when a user selects a Document in the Document Search Results list to Email the Document.
Some of reports are up to 225 columns wide and the docs are more manageable as a .PDF vs .CTX when a customer receives the attachment.
Thanks!
10-26-2012 10:47 AM
Hi Lulu,
It sounds like you are referring to the Advanced Mail options that allow image documents to be converted to pdf when e-mailed.
Generally, the Advanced Mail options are only available for images in Search Results list or an open document but we enable the options for text documents when it includes a note and the document is open.
Thank you,
Anabel Shuster
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.