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Account and License Management

Over the last few years I've been the lone admin for our OnBase implementation.  As such, I've been pretty busy just keeping up with day to day troubleshooting of problems, Drive Space monitoring and procuring, Server EOL, etc, but we've also rolled ...

Error Message Adding pages to tif

I'm trying to merger tif documents togther. The one document is within OnBase and the other outside of OnBase. When I execute my WF task to merge the documents I receive the following message:"An error occurred within the Unity API: You cannot modify...

App Server Timeout During Exports

OnBase v9.2.1.67 (Unity API)Hello,With a List<long> of document handles, I wish to export those documents. The ones in question happen to be SYS Import Indexes, about 1300. The following is a snippet of code which will fail after various number of it...

FileFormat enum

I am using OnBase 10 and rewriting an old API Corex web service written by someone who is no longer around to use the Unity API.  I have come across a situation that I have not been able to figure out. One of the methods retrieves document informatio...

Critical Platter Management Error

I was analyzing our disk groups and received the following error....Cannot open file \\CENTERA.AMT\V1\1\3454871.tif: Centera Session CreateURL 2: Error parsing Centera path [Centera alias not found: \V1\1\3454871.tif] : Centera alias not found: \V1\1...

Unique Keyword not limiting documents

I am using OnBase 12.0.2.609 with Classic Workflow.  I have a Document (called Ordinance) with a Keyword (Ordinance Number) that is set as "Unique".  There should never be 2 Ordinances with the same Ordinance Number.  I thought having this keyword "U...

only every other page is opening in onbase

We have two users that are on 64 bit OS using adobe XI and onbase 11 thick client. They are experiencing issues when trying to index documents. Only every other page opens in the viewer. I have ran updates on there computers which has not helped. I a...

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