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Security Keywords and Multi Instance KTG

In OnBase 13.0.2 Classic we have a miKTG to allow 1 invoice to be associatted to multiple claim#/insured/claimant keywords. This worked great until we tested it with a user that has a claim# security keyword restriction.The documents that the user ca...

HTTP 500 Internal Server Error on test/dev system

Hello,I have a test/dev system where OnBase 11sp1 Core Server Side and Client Side are installed (and the thick client as well).Windows 7When I attempt to launch the web client on this stand alone installation, I get the HTTP 500 Internal Server Erro...

OnBase 15 thick client and barcodes

Is anyone having any issues scanning in the OnBase 15 thick client, in regard to barcodes?It appears that barcodes are being read intermittently.  Often, a document needs to be scanned multiple times before the barcode is recognized.Thanks,Amy

Behavior of read-only keywords

We currently don't have any read-only keywords. I want to start configuring some keywords as read-only, but I need to know more about the behavior. Under what situations/processes can a read-only keyword be filled or edited (other than by a user with...

External Data Set Performance

If we have an OnBase online customer, what kind of performance would we see using an external data set to bring in around 36,000 rows? Is this cached in any way by the application server or is a query performed every time a user would interact with a...

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Barcode process is not saving keywords

I have configured a barcode process for only keywords, not document types. These barcodes already exist on the document. I have tried to use both the self-configured and created a barcode process. I get the same results. I can see while scanning the ...

Performance Options for Optima Client

Hi all,We have been using Onbase for a while (version 9.2) yes - I know we need to upgrade.  With that said I wanted to ask the community a question on configuration and performance tuning. We currently have several of our users located in foreign of...

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