OnBase Technical Forum

Resolved! I have 3 Cold Processes that run and are no longer deleting the files after import? Any Idea's on how to fix this?

After my Cold Process runs I can't get the files to delete automatically like they are supposed to. We have recently switched to a new upgraded server that the process is running on but we set it up the same. Not sure what is causing the issue.

Resolved! Scanning error, failed to read image provided by scanner : error code = 1"

I have two users who get the following error when scanning:Scanning error, failed to read image provided by scanner : error code = 1" Is this an OnBase setting I need to look at or a setting with the scanner itself?

Resolved! Using AD but still have to check the Use Combined Workflow/WorkView License after first log in for each user.

We're using AD but still have to check the Use Combined Workflow/WorkView License after first log in for each user. How do I get it to apply this automatically?

Resolved! Code conversion GetDocumentData in byte[]

I am trying to convert some legacy web toolkit code to unity APIThis code gets the document data in byte[] formatCode removed by Community Admin.I converted the above to the following. What am I doing wrong. The document has 2 pages and using the abo...

Resolved! How to load a Documents Date Stored with DIP

We are using DIP to load documents that have multiple revisions. Is there a way to have each revision reflect its actual date stored from our legacy EDM system? We have the associated dates along with all other Keyword values and can include it in ...

DC - Document Correction Request - How to Change Icon (Small yellow box to be a larger size)

We have been asked to change the DC - Document Correction Request - How to Change Icon sizes1. the Blue button and tab we would like to enlarge.2. the Yellow Icon we would like to enlarge as well.

How to get the total size of the files

I use the following query to get the total file size in Tarabytes:select sum(cast([filesize] as bigint)) /1024.0/1024.0/1024.0/1024.0 from hsi.itemdatapageThe query returns 21 tatabytes.When I look at the property of the disk drive. The usage of the ...

Orphaned documents

We have a situation were our document cross referencing has gotten out of sych leading to documents not being found. What happened was that the two docs were linked by document handle. But when the parent document gets re-indexed, the document hand...

Resolved! High Speed Scanning Fails on APPCRASH After Upgrading to New 2007 Windows Workstation

Greetings,On April 12, we moved off old Windows XP workstations and are now on new Windows 7 Workstations that have OnBase 12 Thick Client Installed. We encountered our first problems on April 20 and 22 in scanning a very large batch (over 700 pages...

Resolved! DIP: Need to convert PDF, DOCX, XLSX, MSG to TIFF. VPD works great for Scan Queue Sweep. Any solutions for converting files to TIFF in DIP?

I am currently using Virtual Print Driver to convert files ( .docx, .txt, .xld, .jpg, .msg, etc.) to TIFF format in Scan Queue Sweep Image Processing. This works great!I also have files ( .docx, .txt, .xld, .jpg, .msg, etc.) and associated keyword v...

Hyland Connect

Forum Posts

Resolved! I have 3 Cold Processes that run and are no longer deleting the files after import? Any Idea's on how to fix this?

Resolved! Scanning error, failed to read image provided by scanner : error code = 1"

Resolved! Using AD but still have to check the Use Combined Workflow/WorkView License after first log in for each user.

Resolved! Code conversion GetDocumentData in byte[]

Resolved! How to load a Documents Date Stored with DIP

DC - Document Correction Request - How to Change Icon (Small yellow box to be a larger size)

How to get the total size of the files

Orphaned documents

Resolved! High Speed Scanning Fails on APPCRASH After Upgrading to New 2007 Windows Workstation

Resolved! DIP: Need to convert PDF, DOCX, XLSX, MSG to TIFF. VPD works great for Scan Queue Sweep. Any solutions for converting files to TIFF in DIP?

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