Scan error

[Greg_Garvin]

We just set up a new scan queue.

We're getting an eror message:

"Unhandled error occured on line 3272: ScanCommon:: Process Scanned Page"

Does that error message look familiar to anyone?

[Jason_Jackman]

Hi Greg,

Is your solution using Distributed Disk Services (DDS)? If so, make sure your Scan Queue has been configured to use DDS:

Onbase Configuration | Import | Scan Queues | Process Options | Capture (tab) -> under "Misc Options" there is a checkbox for "Support DDS Disk Groups"

[Greg_Garvin]

that was it....

These forums are great....We get answers

Thanks