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Moving Documents from Awaiting Dcoument Separation Queue to Awaiting Index Queue

Heather_MacAski
Star Contributor
Star Contributor

I have documents in the Awaiting Document Separation queue.  I separate the documents, save the changes, then I'm prompted with "Do you want to route this batch to the next processing queue?"  I say yes.  The batch goes directly to the Awaiting Commit Queue.  I would like the batch to go to the Awaiting Index queue.  I'm assuming I must have missed a check box or something in the multitude of Processing Options.

1 REPLY 1

When you scan these batches, make sure the 'Scan Mode' is set to either 'No Index' or 'Pre-Index' - either of these will tell the system that these batches need to go through manual indexing.  I assume that currently you're scanning them in 'Full Index' mode, which means the batches do not need manual indexing and therefore the system will route them past the indexing queue automatically.