04-04-2024 09:24 AM
Are there any other customers in a hosted environment that has taken the 21.1.50.1000 mini upgrade?
Hyland is wanting to do the mini upgrade to fix an issue that we have been having with FOS slowness (We are currently on build 21.1.28.1000 and we are integrated with Epic). If so, are there any unanticipated impacts to taking the mini upgrade? We suspect that this is released on the Hyland key appserver and want to know if it could impact any and all functionality from operation to the Unity Client, or the Image retrieval side via OPW as well.
04-04-2024 04:03 PM
Regards,
George
04-05-2024 05:55 AM
Hi George, I'm sure it will be, but testing can be different between a test environment and a production environment due to a difference in user activity, server loads, and just the sheer volume of activity between a test environment and a production environment. This would be our first type of upgrade since becoming a cloud customer, so we're just trying to do all we can to ensure a successful upgrade.
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