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Use the following address / Sender Address not working

Manuel_Macías
Confirmed Champ
Confirmed Champ

Hi.

Does anyone knows if it's possible to send notifications with a different sender (not the default sender address in distribution config) using the Send Notification Action through Workflow?

There's an option for this action: Use the following address 

072012fd65014a4f8d6d9d0046159507

But this option is not currently working, the notifications are still being sent with the default sender address.

 

Even the Studio 16 Help Files mentions:

b334d99368604402ac7a82846980ba15

I hope someone can help me with this issue. I really appreciate your help.

 

Manuel Macías

5 REPLIES 5

Colin_Greengras
Confirmed Champ
Confirmed Champ

We ran into this a few years ago. It turned out to be a setting on our SMTP Relay server about impersonating emails. I am not an email expert so I have no idea what they did, but they had to make changes on the email server for it to work. You might want to talk to your email admin.