cancel
Showing results for 
Search instead for 
Did you mean: 

Sorting not available in Document Packaging

Mary_Murphy
Champ on-the-rise
Champ on-the-rise

I am working to configure and test Document Packaging and have set up a template that uses a Portfolio Type however, when I generate the packet the Date Sort option is grayed out.  What am I not understanding or missing here?  The users will want to be able to choose the sort order of the documents when generating the packet.

1 ACCEPTED ANSWER

Can_Ergin
SME
SME

Hello Mary,

 

Thanks for reaching out. Could you please check if the "Allow users to reorder documents" option is unselected under Package Template Options of the template being used? — Selecting this option should resolve date sorting issue.

 

Best regards,

Can

View answer in original post

2 REPLIES 2

Can_Ergin
SME
SME

Hello Mary,

 

Thanks for reaching out. Could you please check if the "Allow users to reorder documents" option is unselected under Package Template Options of the template being used? — Selecting this option should resolve date sorting issue.

 

Best regards,

Can

Thanks, Can.  That did the trick.