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Document Packet generation with Doc Comp template

Jessica_Gutshal
Star Collaborator
Star Collaborator

We recently purchased the Document Packet module and I'm configuring my first packet.  The packet is going to house a letter that is generated from a Doc Comp template and a related document.  The related document is the primary item.  When I run the packet in Workflow, Diagnostics is throwing an error:  Doc Packet Template 101 Item Set 101 Doc Comp Template 286: failed to compose.  I checked the template and it has the same rights/doc type as the document packet.  Is there something else I need to check in my configuration of the packet or template restricting the generation of the template?  Do I need to first generate the template and then use it in the packet or should I be able to generate the template and packet at the same time?

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