Perceptive Content Customer Newsletter — May 2024

[JGrillo]

CommunityLIVE

Last chance to nominate your solution for the Hyland Innovation Awards

Three finalists in each category will be recognized at the awards program and receive a complimentary main conference pass to CommunityLIVE 2024. Winners will be chosen live during the awards program and receive hotel accommodations for the event. It is not too late to nominate your solution or partner organization for the following award categories before submissions close on Friday, May 31. Categories include: Innovative Solution: Demonstrates exceptional creativity, ingenuity and forward-thinking. Transformative Solution: Resulted in significant change within the industry or organization. Environment/Social Impact: Helps make a remarkable, positive impact in a community. NEW! Innovative Partner: Recognize a Hyland Partner who showcased remarkable achievements and innovation in serving their customers. Join our CommunityLIVE informational webinar Haven’t registered for CommunityLIVE yet? Join Hyland’s Marketing and Events team for a live webinar: Tuesday, June 11 1 p.m. EDT Register now Learn what’s new with CommunityLIVE this year and how the event has been reimagined to offer more opportunities for collaboration and education than ever!

Nominate your solution now

Webinars

Webinar: Hyland Experience Automate for Perceptive Content

Thursday, June 13 1 P.M. EDT Hyland Experience Automate (Hx Automate) helps organizations take full control of workflows with low-code, AI-enhanced, end-to-end content-driven process automation and service orchestration. Join this webinar to learn how to enhance your Perceptive Content solution with Hx Automate, specifically: Leverage out-of-the-box integrations with key line-of-business applications, making it easier for users to accomplish tasks within familiar environments. Deploy and manage content-centric processes with low-code, user -friendly automation and BPMN process designer functions. Create forms and easily capture the data in Perceptive Content

Register here

Announcements

Now live: Cisco to Genesys phone system changeover

On Tuesday, March 26, Hyland transitioned from our existing Cisco phone system to a more advanced Genesys telephone solution to create a streamlined experience for customers and partners. Technical support contact phone numbers are changing from multiple phone numbers per product to one new number per country, inclusive of all product lines. New numbers are posted and now available on the Hyland CommunityTechnical Support wiki page. Bookmark this page for reference. Existing numbers will route to the new numbers for a period and then phase out; however, customers are encouraged to update previously saved contact information to reflect new technical support numbers upon launch.

Reference this page

Training Opportunities

Help get the most out of your Hyland solutions with any of these training opportunities: New certifications: Get your teams associate-level certified New hands-on lab: Hyland Intelligent Document Processing Leadership training: Succession planning for technical leaders CommunityLIVE for technical training Perceptive Content technical training series

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