Error to Preview Office documents

[geekonspace]

I uploaded a "word" file and when I try preview it, this error is showed in log. My nuxeo version is 5.6 on ubuntu virtual box. Only I can download it.

2013-04-17 09:42:01,024 ERROR [org.nuxeo.ecm.platform.preview.restlet.PreviewRestlet] could not build preview for missing blob at default
org.nuxeo.ecm.platform.preview.api.PreviewException: Converter any2pdf is not available
	at org.nuxeo.ecm.platform.preview.adapter.base.ConverterBasedHtmlPreviewAdapter.getPreviewBlobs(ConverterBasedHtmlPreviewAdapter.java:169)
	at org.nuxeo.ecm.platform.preview.adapter.base.ConverterBasedHtmlPreviewAdapter.getPreviewBlobs(ConverterBasedHtmlPreviewAdapter.java:114)
	at org.nuxeo.ecm.platform.preview.adapter.base.AbstractHtmlPreviewAdapter.getFilePreviewBlobs(AbstractHtmlPreviewAdapter.java:121)
	at org.nuxeo.ecm.platform.preview.restlet.PreviewRestlet.initCachedBlob(PreviewRestlet.java:203)
	at org.nuxeo.ecm.platform.preview.restlet.PreviewRestlet.handle(PreviewRestlet.java:135)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:601)
	at org.jboss.seam.util.Reflections.invoke(Reflections.java:22)
	at org.jboss.seam.intercept.RootInvocationContext.proceed(RootInvocationContext.java:31)
	at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:56)
	at org.jboss.seam.transaction.RollbackInterceptor.aroundInvoke(RollbackInterceptor.java:28)
	at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68)
	at org.nuxeo.ecm.platform.ui.web.util.NuxeoBijectionInterceptor.aroundInvoke(NuxeoBijectionInterceptor.java:68)
	at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68)
	at org.nuxeo.ecm.platform.ui.web.util.NuxeoExceptionInterceptor.aroundInvoke(NuxeoExceptionInterceptor.java:80)
	at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68)
	at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44)
	at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68)
	at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107)
	at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:166)
	at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:102)
	at org.nuxeo.ecm.platform.preview.restlet.PreviewRestlet_$$_javassist_85.handle(PreviewRestlet_$$_javassist_85.java)
	at org.nuxeo.ecm.platform.ui.web.restAPI.SeamRestletFilter.doHandle(SeamRestletFilter.java:128)
	at org.restlet.Filter.handle(Filter.java:134)
	at org.restlet.Filter.doHandle(Filter.java:105)
	at org.restlet.Filter.handle(Filter.java:134)
	at org.restlet.Router.handle(Router.java:444)
	at com.noelios.restlet.ext.servlet.ServletConverter.service(ServletConverter.java:129)
	at org.nuxeo.ecm.platform.ui.web.restAPI.RestletServlet.service(RestletServlet.java:126)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.wss.servlet.BaseWSSFilter.doFilter(BaseWSSFilter.java:137)
	at org.nuxeo.wss.servlet.FailSafeWSSFilter.doFilter(FailSafeWSSFilter.java:55)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.ui.web.rest.FancyURLFilter.doFilter(FancyURLFilter.java:129)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.wi.filter.WIRequestFilter.doFilter(WIRequestFilter.java:114)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoRequestControllerFilter.doFilter(NuxeoRequestControllerFilter.java:145)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.ui.web.auth.NuxeoAuthenticationFilter.doFilterInternal(NuxeoAuthenticationFilter.java:548)
	at org.nuxeo.ecm.platform.ui.web.auth.service.NuxeoAuthFilterChain.doFilter(NuxeoAuthFilterChain.java:35)
	at org.nuxeo.ecm.platform.ui.web.auth.oauth.NuxeoOAuthFilter.doFilter(NuxeoOAuthFilter.java:116)
	at org.nuxeo.ecm.platform.ui.web.auth.service.NuxeoAuthFilterChain.doFilter(NuxeoAuthFilterChain.java:33)
	at org.nuxeo.ecm.platform.ui.web.auth.NuxeoAuthenticationFilter.doFilter(NuxeoAuthenticationFilter.java:349)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.web.common.exceptionhandling.NuxeoExceptionFilter.doFilter(NuxeoExceptionFilter.java:79)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.nuxeo.ecm.platform.web.common.encoding.NuxeoEncodingFilter.doFilter(NuxeoEncodingFilter.java:59)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:722)
Caused by: org.nuxeo.ecm.core.convert.api.ConverterNotAvailable: Converter any2pdf is not available
	at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:149)
	at org.nuxeo.ecm.platform.preview.converters.HtmlPreviewConverter.convert(HtmlPreviewConverter.java:121)
	at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:168)
	at org.nuxeo.ecm.platform.preview.adapter.base.ConverterBasedHtmlPreviewAdapter.getPreviewBlobs(ConverterBasedHtmlPreviewAdapter.java:165)
	... 69 more

[Florent_Guillau]

Please read your startup logs, there should be something about any2pdf not being available because a required software package is not available.

[ElmarKnipp_]

I too have the problem. I am using Ubuntu 14.04 LTS with a fresh Nuxeo 7.1 LTS (Distribution date 201501151157). All mentioned packets in the link above were already installed:

vm2:/var/log/nuxeo# apt-get install openjdk-7-jdk imagemagick ufraw poppler-utils libreoffice ffmpeg libwpd-tools ghostscript exiftool Reading package lists... Done Building dependency tree
/> Reading state information... Done Note, selecting 'ffmpeg-nuxeo' instead of 'ffmpeg' Note, selecting 'libimage-exiftool-perl' instead of 'exiftool' imagemagick is already the newest version. libimage-exiftool-perl is already the newest version. libwpd-tools is already the newest version. ufraw is already the newest version. ghostscript is already the newest version. openjdk-7-jdk is already the newest version. poppler-utils is already the newest version. libreoffice is already the newest version. ffmpeg-nuxeo is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

From the server.log:

Caused by: org.nuxeo.ecm.core.convert.api.ConverterNotAvailable: Converter any2pdf is not available

How can I solve this?

[arubiom00_]

Is there any error in the logs during startup?

[ElmarKnipp_]

I upgraded to Nuxeo 7.3 and the problem is solved. (Now idea what was the root cause.)