Hello to our valued OneContent Mobile Deficiency Completion (MDC) customers! In this blog post below, you will find information about how to update your solution to ensure you are operating on the most recent version, and your clinicians and physicians are fully supported.
Since joining the Hyland family, we are integrating systems and working to limit interruptions for customers while providing support along the way. Our goal is to help you make the most of your investment and exceed your potential.
Updating your OneContent MDC 1.3 solution
Hyland will release OneContent Mobile Deficiency Completion (MDC) 1.3 on Wednesday, October 10, 2018. You will be able to download this new version from the Apple Store upon its release. Due to the acquisition of OneContent, if a physician upgrades to the latest OneContent MDC application, they will neither have access to the keychain nor have access to the application beyond the PIN screen.
Here’s what you need to know to update your solution to help ensure the physicians have continued access to their deficiencies page:
- We encourage each facility’s Information Technology department to notify all physicians that an update is forthcoming in the Apple Store, and to bring in their devices for reconfiguration.
- IT departments should remove the physicians’ original account in MDC and recreate it.
- Once the account is recreated, the physician will regain access to their deficiencies.
Below are the prerequisites for updating to OneContent MDC 1.3:
- iOS version 10.3
- Network connectivity to the OneContent Integration Server for your facility; includes cellular network or Wi-Fi access
- A valid physician OneContent Patient Folder login
- Contact your OneContent Patient Folder system administrator for details
For assistance, please log a Hyland Community help ticket.
What’s new in OneContent MDC 1.3
Highlights in OneContent MDC 1.3 include:
- iOS 12 compatibility
- Bio Authentication
- Improved PIN validation
- New notification service
- Privacy policy agreement
- Security Improvements
- Technology uplift
- Bug fixes
OneContent MDC makes completion of work assignments associated with the medical record more convenient for physicians and clinicians. By delivering powerful functionality to the physician’s mobile device, OneContent Patient Folder work assignments can be completed wherever and whenever it is convenient, greatly improving on turn-around times and work backlogs. This capability helps to improve revenue cycle for hospitals by shortening document completion times, thereby improving efficiency in the bill-to-cash process.
Features:
- Ability to complete OneContent Patient Folder physician work items via Wi-Fi or cellular network
- Built-in security prevents unauthorized access of PHI
- Bio Authentication at login allows users to login with Face ID on iPhone X or Touch ID with supported iPhones and iPads
- Improved PIN validation provides a security mechanism to lock a user’s PIN after maximum number of log-in attempts with an invalid PIN
- Notification Service now uses the new Apple Token Authentication to automatically replace Apple Push Notification service (APNs) certification
- Multi-facility support allows physicians to utilize their personal device for multiple OneContent Patient Folder systems
- Detailed patient, encounter and medical record information assists in work item completion
- Robust functionality enables physicians to sign and edit documents, decline assignments and view pertinent patient demographic data via mobile devices
- Supports all document views
- Compatibility for all supported OneContent Patient Folder versions
